Retail Team Lead: Drive Operations & Customer Experience

R301US Hibbett Retail, Inc.; Norman (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Norman, OK is seeking an Assistant Manager to support the Store Manager in daily operations and administration. The role covers sales, merchandising, scheduling, and customer service, with the Assistant Manager stepping in for the Store Manager when needed.

The ideal candidate will have retail experience, strong customer service, and leadership potential, thriving in a fast-paced environment while upholding company policies and standards.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist the Store Manager in controlling store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Ensure inventory, sales statistics, and expenses align with profitability goals.

Skills

Retail experience

Customer service

Communication

Leadership potential

Attention to detail

Job description

R301US Hibbett Retail, Inc. in Norman, OK is seeking an Assistant Manager to support the Store Manager in daily operations and administration. The role covers sales, merchandising, scheduling, and customer service, with the Assistant Manager stepping in for the Store Manager when needed.

The ideal candidate will have retail experience, strong customer service, and leadership potential, thriving in a fast-paced environment while upholding company policies and standards.