Retail Team Lead – Donated Goods & Store Operations

Goodwill of the Finger Lakes; Macedon (NY); On-site; USD 54,000 - 68,000; Full time

Job summary

Goodwill of the Finger Lakes is seeking an Assistant Team Leader to support the Store Team Leader in processing and merchandising donations and new merchandise. The role entails acting as Leader on Duty, ensuring safety, sales, and program standards are met, and coordinating with HR and workforce development to align with the organization’s mission.

The position involves supervising store staff and volunteers, training new employees, and coordinating with other departments to maintain efficient

Qualifications

• High school diploma or GED required; associate’s degree preferred.
• Minimum of one year retail experience with at least six months supervisory experience.
• Ability to read and understand documents; write routine reports; communicate clearly to employees and customers.
• Proficient in Microsoft Office programs (Word, Excel, Outlook).

Responsibilities

• Support Store Team Leader and assist with production and merchandising of assigned departments.
• Meet or exceed production goals; develop efficiencies with Store Team Leader.
• Supervise and train team members; schedule and record hours.
• Maintain safety and security; ensure cleanliness and organization of the store.
• Assist with cash handling and deposits; monitor cash registers and reports.

Job description

Goodwill of the Finger Lakes is seeking an Assistant Team Leader to support the Store Team Leader in processing and merchandising donations and new merchandise. The role entails acting as Leader on Duty, ensuring safety, sales, and program standards are met, and coordinating with HR and workforce development to align with the organization’s mission.

The position involves supervising store staff and volunteers, training new employees, and coordinating with other departments to maintain efficient