Retail Team Lead: Customer Service & Store Operations

Dollar Tree Stores; Wise (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Wise, VA is seeking an Assistant Store Manager to support store operations, customer service, and team development. Duties include assisting with daily store functions, helping customers, organizing merchandise, and aiding in opening/closing procedures.

The role also involves following corporate directives, maintaining displays, managing payroll and scheduling, and supporting loss prevention while ensuring a safe, clean store environment and professional customer

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret and explain directives.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive manner and address questions.
• Assist in merchandise organization and stockroom transfers.
• Perform opening and closing procedures.
• Follow corporate directives related to store activities.
• Maintain promotional displays and store cleanliness.
• Assist in ordering merchandise and loss prevention.
• Maintain a well-stocked sales floor and stockroom.
• Protect store assets, including cash.
• Adhere to safety policies and train associates.
• Support Store Manager in training and development of associates.
• Foster a positive, safe, and respectful environment.

Skills

Communication

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Wise, VA is seeking an Assistant Store Manager to support store operations, customer service, and team development. Duties include assisting with daily store functions, helping customers, organizing merchandise, and aiding in opening/closing procedures.

The role also involves following corporate directives, maintaining displays, managing payroll and scheduling, and supporting loss prevention while ensuring a safe, clean store environment and professional customer