Retail Team Lead: Customer Experience & Store Ops

Vuoriinc; San Clemente (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Savings Plan

Employee Assistance

Vuori Discount

Paid Time Off

Wellness Benefits

Job summary

Vuori is seeking a Retail Assistant Store Manager in California to support the Store Manager in leading the retail sales team. You will forge connections with customers, share Vuori's brand values, and maintain high standards in customer experiences.

You will oversee daily operations, motivate the team to meet sales goals in a team-based environment, and ensure accurate stocking, merchandising, and inventories while staying informed about new products and trends.

Qualifications

• Customer service expertise and ability to build relationships with customers.
• Strong leadership and ability to motivate a team in a fast-paced environment.
• Clear communication and interpersonal skills for collaboration with colleagues and customers.

Responsibilities

• Create an unforgettable customer experience.
• Lead the sales floor and team to prioritize customer experience.
• Own daily operations to ensure store standards are met.
• Prepare fitting rooms, assist customers with sizes, provide feedback on merchandise.
• Develop relationships with customers and invite them to events and new products.
• Maintain knowledge of new products and best sellers to share with customers and team.

Skills

Customer service

Leadership

Communication

Relationship building

Time management

Organization

Team motivation

Tools

Aloha POS

Job description

Vuori is seeking a Retail Assistant Store Manager in California to support the Store Manager in leading the retail sales team. You will forge connections with customers, share Vuori's brand values, and maintain high standards in customer experiences.

You will oversee daily operations, motivate the team to meet sales goals in a team-based environment, and ensure accurate stocking, merchandising, and inventories while staying informed about new products and trends.