Retail Team Lead: Customer Experience & Store Ops

Dollar Tree Stores INC; Derry (NH); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and ensure merchandise is well organized on the floor and in the stockroom.

The role includes opening/closing duties, payroll-related tasks, and loss prevention, while maintaining a clean, safe environment for customers and associates.

Qualifications

• Strong communication, interpersonal and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational abilities are essential.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Support payroll, scheduling, and cash handling activities.
• Maintain clean, stocked, and presentable store areas.
• Assist in training and developing store associates.
• Ensure safety and policy compliance throughout the store.

Skills

Communication

Customer service

Team leadership

Problem solving

Organizational skills

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and ensure merchandise is well organized on the floor and in the stockroom.

The role includes opening/closing duties, payroll-related tasks, and loss prevention, while maintaining a clean, safe environment for customers and associates.