Retail Team Lead: Customer Experience & Sales (Part-Time)

Crocs, Inc.; Monroe (OH); On-site; USD 23,000 - 29,000; Part time

Job summary

Crocs, Inc. is seeking a Team Lead, Sales Part Time in Monroe, OH to guide daily store operations and deliver memorable customer experiences. You’ll lead by example, support a fast-paced team, handle cash and POS duties, and help achieve sales goals while upholding brand standards.

You’ll join a customer-focused environment where flexibility, weekend availability, and a hands-on approach are valued. We offer an inclusive workplace and a pathway to growth within a global footwear brand.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience.
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.

Skills

Retail experience

Store leadership

Customer service

Tools

POS system

Job description

Crocs, Inc. is seeking a Team Lead, Sales Part Time in Monroe, OH to guide daily store operations and deliver memorable customer experiences. You’ll lead by example, support a fast-paced team, handle cash and POS duties, and help achieve sales goals while upholding brand standards.

You’ll join a customer-focused environment where flexibility, weekend availability, and a hands-on approach are valued. We offer an inclusive workplace and a pathway to growth within a global footwear brand.