Retail Team Lead: Customer Experience & Sales Growth

PUMA Group; Livermore (CA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Bonus

Benefits

Employee discount

Job summary

PUMA Group is seeking a friendly, results-driven Store Associate in Livermore, CA. You will deliver outstanding customer experiences, drive in-store sales, and support payroll and merchandising processes. The role requires strong teamwork, clear communication, and the ability to work non-traditional hours, including weekends and evenings.

You will handle merchandise, follow policies, ensure a safe shopping environment, and help achieve KPIs. PUMA offers bonus and benefits.

Qualifications

• 1–2 years experience in a customer service oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player with excellent communication skills.
• Ability to learn quickly and use basic computer skills.

Responsibilities

• Provide consistently high standards of customer experience in the store.
• Help the store achieve or exceed sales, KPIs and profitability goals.
• Assist with payroll control to maintain profitability and service.
• Manage and communicate merchandise opportunities to store leadership.
• Handle and process incoming and outgoing merchandise.
• Comply with all policies, procedures, and safety standards.

Skills

Customer service

Team player

Communication

Quick learning

MS Office basics

Retail software

Physical stamina

Tools

MS Office

Retail software

Job description

PUMA Group is seeking a friendly, results-driven Store Associate in Livermore, CA. You will deliver outstanding customer experiences, drive in-store sales, and support payroll and merchandising processes. The role requires strong teamwork, clear communication, and the ability to work non-traditional hours, including weekends and evenings.

You will handle merchandise, follow policies, ensure a safe shopping environment, and help achieve KPIs. PUMA offers bonus and benefits.