Retail Team Lead - Customer Experience & Sales

Boot Barn; North Charleston (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hourly rate + incentives

Merchandise discount

Paid Time Off

Health Insurance

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Boot Barn in North Charleston, SC is seeking a Part-time Key Holder to enhance the in-store experience and support store leadership. You will engage customers, demonstrate product knowledge, and help drive sales while upholding brand standards.

The role emphasizes teamwork, scheduling flexibility, and the ability to manage cash and POS transactions, with opportunities for growth within a rapidly expanding retailer.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts including nights, weekends and holidays.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Retail sales

Leadership

Communication

Time management

Organization

Job description

Boot Barn in North Charleston, SC is seeking a Part-time Key Holder to enhance the in-store experience and support store leadership. You will engage customers, demonstrate product knowledge, and help drive sales while upholding brand standards.

The role emphasizes teamwork, scheduling flexibility, and the ability to manage cash and POS transactions, with opportunities for growth within a rapidly expanding retailer.