Retail Team Lead - Customer Experience & Ops

CVS Health; Olympia Fields (IL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health, located in Illinois, seeks a capable supervisor to manage store crews, ensure customer satisfaction, and oversee merchandising and displays. The role requires flexibility for early shifts, weekends, and overtime when needed, with a focus on maintaining confidentiality and quality in customer interactions.

Qualified candidates may have prior retail supervisory experience and a High School diploma or equivalent.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Supervise the store's crew and coordinate activities.
• Assist customers with questions, problems and complaints while promoting CVS customer service culture.
• Price merchandise, stock shelves and manage displays, including weekly and seasonal promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health, located in Illinois, seeks a capable supervisor to manage store crews, ensure customer satisfaction, and oversee merchandising and displays. The role requires flexibility for early shifts, weekends, and overtime when needed, with a focus on maintaining confidentiality and quality in customer interactions.

Qualified candidates may have prior retail supervisory experience and a High School diploma or equivalent.