Retail Shift Leader — Elevate Customer Experience

Skechers U.S.A., Inc.; Enfield (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Footwear discount

Flexible scheduling

Career growth

Training provided

Friends & Family discounts

Job summary

Skechers U.S.A., Inc. in Enfield, CT, is seeking an experienced Retail Supervisor to lead store operations, mentor staff, and deliver outstanding customer service while achieving sales targets.

This role requires flexible hours, strong communication, and a commitment to a safe, clean store environment. The starting rate is $18.58 per hour, with opportunities for growth within the global Skechers brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer Service

Team Leadership

Store Operations

Retail Sales

Communication

Education

High school diploma or equivalent

Job description

Skechers U.S.A., Inc. in Enfield, CT, is seeking an experienced Retail Supervisor to lead store operations, mentor staff, and deliver outstanding customer service while achieving sales targets.

This role requires flexible hours, strong communication, and a commitment to a safe, clean store environment. The starting rate is $18.58 per hour, with opportunities for growth within the global Skechers brand.