Retail Team Lead — Customer Experience & Brand Advocate

Chico's FAS, Inc.; Slidell (LA); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Chico's FAS, Inc. in Slidell, LA is seeking a Lead Customer Specialist to create a welcoming, customer-centered environment and act as Manager on Duty when needed.

You will deliver personalized service, share product knowledge and build long-term relationships while maintaining brand standards and store appearance.

Flexible scheduling, 18+ years old, 1+ year retail preferred; opportunities for advancement across our brands.

Qualifications

• Must be at least 18 years old.
• 1+ year retail experience preferred.
• Flexible availability — including nights, weekends, holidays.
• Demonstrates an ownership mindset and leads by example.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style that invests in developing talent.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience that reflects Chico's culture of hospitality.
• Share knowledge of Chico's products and services to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach about new products, promotions, and in-store events.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Contribute to a positive work environment by embracing teamwork and collaboration.
• Build connections with the local community through events, outreach, and initiatives.

Job description

Chico's FAS, Inc. in Slidell, LA is seeking a Lead Customer Specialist to create a welcoming, customer-centered environment and act as Manager on Duty when needed.

You will deliver personalized service, share product knowledge and build long-term relationships while maintaining brand standards and store appearance.

Flexible scheduling, 18+ years old, 1+ year retail preferred; opportunities for advancement across our brands.