Store Lead, Guest Experience & Team Leadership

Chico's FAS, Inc.; San Antonio (TX); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Chico's FAS, Inc. is seeking a Lead Customer Specialist in San Antonio, TX. You will act as Manager on Duty, delivering a welcoming, customer-centered environment and guiding the team to provide outstanding service.

You will share product knowledge, drive sales, and maintain visual standards while fostering community connections. Ideal candidates bring at least 1 year of retail experience, strong leadership, and excellent communication.

Qualifications

• 1+ year retail experience preferred.
• Demonstrates leadership and ownership mindset.
• Strong communication and customer service skills.
• Ability to train and develop team members.

Responsibilities

• Initiate authentic conversations with customers to understand needs and provide personalized service.
• Lead the team as Manager on Duty in absence of another manager to elevate the customer experience.
• Share product knowledge to outfit and inspire customers and build relationships.
• Maintain a visually appealing store environment in line with brand standards and promotions.
• Collaborate with colleagues to execute store initiatives and events.

Skills

Leadership

Customer service

Communication

Retail experience

Team collaboration

Flexibility

Tools

POS system

Job description

Chico's FAS, Inc. is seeking a Lead Customer Specialist in San Antonio, TX. You will act as Manager on Duty, delivering a welcoming, customer-centered environment and guiding the team to provide outstanding service.

You will share product knowledge, drive sales, and maintain visual standards while fostering community connections. Ideal candidates bring at least 1 year of retail experience, strong leadership, and excellent communication.