Retail Team Lead — Community Store Impact

Goodwill-of-Southwestern-Pennsylvani; Coraopolis (Allegheny County); On-site; USD 26,000 - 29,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to assist the Store Manager in the daily operations of the retail store/outlet. This role uses leadership, active listening, and management abilities to achieve sales goals and deliver customer-focused service.

The Assistant Store Manager will supervise staff and ensure efficient store operations, while advancing leadership skills and community impact. External Hiring Range: $18.60 - $21.00/hour.

Qualifications

• High school diploma or equivalent AND 1 year of management experience required.
• Internal candidates will be considered with High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Customer service

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to assist the Store Manager in the daily operations of the retail store/outlet. This role uses leadership, active listening, and management abilities to achieve sales goals and deliver customer-focused service.

The Assistant Store Manager will supervise staff and ensure efficient store operations, while advancing leadership skills and community impact. External Hiring Range: $18.60 - $21.00/hour.