Assistant Store Manager: Lead Retail & Community Impact

Goodwill; Pennsylvania; Hybrid; USD 26,000 - 29,000; Full time

Job summary

Goodwill in McMurray, PA is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and drive sales while delivering exceptional customer service.

The role requires leadership of staff, adherence to policies, and strong communication. Evening, weekend, and holiday availability is expected; local travel may be required as part of the job. External hiring range is $18.60–$21.00 per hour.

Qualifications

• High school diploma or equivalent and 1 year of management experience.
• Internal candidates with 6 months of experience as Goodwill Team Leader.
• Valid driver’s license, active insurance, and reliable transportation for local travel.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/outlet operates efficiently.
• Adhere to organizational policies and procedures reflecting a positive internal and external appearance.
• Demonstrate strong communication, organizational, management, and problem-solving skills with attention to detail and customer service.

Skills

Leadership

Staff management

Customer service

Education

High school diploma or equivalent

Job description

Goodwill in McMurray, PA is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and drive sales while delivering exceptional customer service.

The role requires leadership of staff, adherence to policies, and strong communication. Evening, weekend, and holiday availability is expected; local travel may be required as part of the job. External hiring range is $18.60–$21.00 per hour.