Retail Team Lead & Brand Ambassador

Hill House Home; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Hill House Home is seeking a full-time Keyholder in Dallas to help lead the NorthPark Center store team and act as a brand ambassador. The role emphasizes building relationships to foster an exceptional service culture and mentoring a passionate group of associates.

You will drive sales floor leadership, ensure operational excellence, and work with marketing, eCommerce, and creative partners to meet store goals while maintaining Hill House Home’s quality and aesthetic.

Qualifications

• Experience in retail or service management.
• Strong leadership and interpersonal skills.
• Ability to coach and mentor a diverse team.

Responsibilities

• Lead by example on the sales floor and engage with clients to achieve service goals.
• Ensure store operations run smoothly, adhering to policies and merchandising standards.
• Collaborate with marketing, eCommerce, creative, and operations to meet business goals.
• Support Store Manager with staffing, inventory management, and visual displays.
• Work in a fast-paced environment with attention to detail.

Skills

Retail management

Customer experience

People development

Communication

Job description

Hill House Home is seeking a full-time Keyholder in Dallas to help lead the NorthPark Center store team and act as a brand ambassador. The role emphasizes building relationships to foster an exceptional service culture and mentoring a passionate group of associates.

You will drive sales floor leadership, ensure operational excellence, and work with marketing, eCommerce, and creative partners to meet store goals while maintaining Hill House Home’s quality and aesthetic.