Store Team Lead & Keyholder

Hill House Home

Charleston (SC)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Hill House Home in Charleston is seeking a Keyholder to help lead our retail team and deliver a best-in-class shopping experience. This full-time role includes coaching associates, supporting store operations, inventory management, and reporting.

Retail schedule includes weekends and holidays, with opportunities to contribute to visual merchandising and guest services. The ideal candidate has retail management or service leadership experience, strong communication, and a passion for people

Qualifications

Experience leading a retail team or service team.
Commitment to delivering best-in-class customer experiences.
Strong communication and motivational skills.
Ability to adapt to a fast-paced retail environment.
Inclusive mindset and collaboration with diverse teams.

Responsibilities

Promote an engaging, positive work environment that fosters teamwork.
Ensure associates provide best-in-class customer service to drive sales.
Utilize technology to process transactions accurately and in line with policies.
Maintain visual merchandising aligned with brand standards.
Assist in opening/closing and daily store operations.
Support stockroom organization and shipment processing.
Assist Store Manager and Assistant Store Manager with store operations.
Step into managerial duties when needed based on business needs.