Retail Team Lead — Activewear & Customer Experience

Vuori, Inc; Rosemont (IL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Job summary

Vuori, Inc. is seeking a Retail Assistant Store Manager to help guide the store team and model Vuori's brand values through product knowledge and a positive attitude. You will foster strong customer connections and drive an engaging shopping experience.

You will lead day-to-day store operations, motivate the team to hit sales goals, and develop knowledge across fashion and active-wear to advise customers. The role includes inventory tasks, merchandising, and maintaining store standards.

Qualifications

• Available mornings, evenings and weekends.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience.
• Leads the team on the day to day operations of the store when the Store Manager is not in.
• Motivates the sales team and achieves sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.
• Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
• Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times
• Completes weekly manual restock and sends report to inventory management.
• Completes weekly cycle counts.
• Assists in processing weekly shipments.
• Ensures all store supplies are stocked and communicates needs on a monthly basis.
• Processes all online returns and defective products as needed and ships to the warehouse.
• Ensures all restock and destock is handled on a daily basis.
• Assists in keeping the backroom clean and bins organized.
• Manages the Aloha displays; refreshed and restocked weekly.
• Manages the mannequin refresh and checking one offs.
• Ensures all merchandising standards are happening on the floor.

Skills

Leadership

Customer service

Communication

Organization

Multitasking

Teamwork

Job description

Vuori, Inc. is seeking a Retail Assistant Store Manager to help guide the store team and model Vuori's brand values through product knowledge and a positive attitude. You will foster strong customer connections and drive an engaging shopping experience.

You will lead day-to-day store operations, motivate the team to hit sales goals, and develop knowledge across fashion and active-wear to advise customers. The role includes inventory tasks, merchandising, and maintaining store standards.