Retail Store Lead: Activewear & Customer Experience

Vuori; Nashville (TN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is redefining athletic apparel with a casual aesthetic designed for everyday life. The Retail Assistant Store Manager will support the Store Manager in leading the sales team, delivering an unforgettable customer experience, and embodying Vuori’s brand values through knowledgeable product guidance and a positive outlook.

The role emphasizes leadership, store operations, and customer engagement in a fast-paced environment, with scheduling that includes mornings/evenings and at least one

Qualifications

• Must be a leader in punctuality and attendance.
• Ability to develop relationships with customers and colleagues.
• Customer service expert, creates experiences and develops relationships with customers.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.

Responsibilities

• Create an unforgettable customer experience by collaborating with the sales team.
• Own the sales floor and lead the team to prioritize customer experience.
• Assist with fitting rooms, sizes, and give knowledgeable feedback on merchandise.
• Engage customers about product details and upcoming events to build relationships.
• Stay informed on new products and top sellers and share insights with customers and team.
• Lead daily store operations in the Store Manager's absence.

Skills

Leadership

Customer service

Communication

Organization

Relationship building

Multitasking

Learning agility

Job description

Vuori is redefining athletic apparel with a casual aesthetic designed for everyday life. The Retail Assistant Store Manager will support the Store Manager in leading the sales team, delivering an unforgettable customer experience, and embodying Vuori’s brand values through knowledgeable product guidance and a positive outlook.

The role emphasizes leadership, store operations, and customer engagement in a fast-paced environment, with scheduling that includes mornings/evenings and at least one