Retail Team Coach & Growth Leader

Nike Inc; Hanover (MD); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Flexible Savings Account (FSA)

401(k) Plan with company match

Employee Assistance Program (EAP)

Employee stock purchase discount

Job summary

Nike, Inc. is seeking a Department Manager for the Nike Factory Store Hanover in Hanover, MD.

In this full-time role, you’ll coach a high-performing retail team, focus on customer service, and drive store growth while upholding Nike’s Service Principles and community involvement. You’ll lead, train, and empower staff to deliver exceptional customer experiences, manage daily operations, and contribute to store metrics and profitability.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time.

Responsibilities

• Leading a team that keeps all store functions running seamlessly.
• Ensuring store is staffed by attracting, assessing and onboarding future teammates.
• Equip store employees with tools needed to succeed in day-to-day responsibilities.
• Leading store leadership and business results/metrics, including budgeting, planning, customer service and sales.
• Managing product lifecycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing retail

Leadership

Recruiting & team building

Retail systems knowledge

Mobility & stamina

Tools

Microsoft Office

Retail POS systems

Job description

Nike, Inc. is seeking a Department Manager for the Nike Factory Store Hanover in Hanover, MD.

In this full-time role, you’ll coach a high-performing retail team, focus on customer service, and drive store growth while upholding Nike’s Service Principles and community involvement. You’ll lead, train, and empower staff to deliver exceptional customer experiences, manage daily operations, and contribute to store metrics and profitability.