Retail Department Manager: Lead Team & Customer Experience

Nike Inc; Gaffney (SC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

HSA and Flexible Savings Accounts

401(k) Plan, Employee Assistance, and때

Job summary

Nike Inc. in Gaffney, SC is seeking a Department Manager to lead a high-volume Nike Factory Store team and deliver outstanding customer experiences.

You’ll coach, recruit, and develop staff, manage store operations, and partner with the community to drive growth while upholding Nike’s Service Principles. You’ll guide daily performance, merchandising, and budgets, while ensuring a welcoming, inclusive environment where employees feel supported and customers leave inspired by Nike’s brand and

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.

Responsibilities

• Lead a team to keep store functions running smoothly.
• Attract, assess and onboard future teammates.
• Equip store employees with tools to succeed in day-to-day tasks.
• Lead store team and drive business metrics, including budgeting and sales.
• Manage product life cycle from stockroom to visual merchandising and sales floor.

Skills

Customer-facing experience

Leadership

Retail operations

Microsoft Office

Team building

Conflict resolution

Employee coaching

Tools

Retail systems

Job description

Nike Inc. in Gaffney, SC is seeking a Department Manager to lead a high-volume Nike Factory Store team and deliver outstanding customer experiences.

You’ll coach, recruit, and develop staff, manage store operations, and partner with the community to drive growth while upholding Nike’s Service Principles. You’ll guide daily performance, merchandising, and budgets, while ensuring a welcoming, inclusive environment where employees feel supported and customers leave inspired by Nike’s brand and