Department Coach & Store Leader — Build Winning Teams

Nike Inc; New York (NY); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSAs and FSAs after 12 months

401(k) + ESPP + financial coaching

PTO & Holidays

Nike stock purchase discount

Job summary

Nike Inc. is seeking a Department Manager for the Nike Factory Store North Bronx. You will lead a high-volume, fast-paced team focused on customer service and store performance.

This role blends coaching, merchandising, and daily operations to deliver memorable shopping experiences in a community store. Responsibilities include team leadership, staffing, and driving store results while embodying Nike’s Service Principles and brand culture.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.

Responsibilities

• Lead, coach and inspire your team to deliver the best customer experience.
• Ensure store is staffed by attracting, assessing and onboarding future teammates.
• Equip store employees with tools needed to succeed in day-to-day responsibilities.
• Lead store team and drive business results, budgets, planning and customer service metrics.
• Manage product life cycle from stockroom to visual merchandising and sales floor.

Skills

Customer-facing experience

Leadership experience

Recruiting & team leadership

Retail customer service

Tools

Microsoft Office

Retail systems

Job description

Nike Inc. is seeking a Department Manager for the Nike Factory Store North Bronx. You will lead a high-volume, fast-paced team focused on customer service and store performance.

This role blends coaching, merchandising, and daily operations to deliver memorable shopping experiences in a community store. Responsibilities include team leadership, staffing, and driving store results while embodying Nike’s Service Principles and brand culture.