Retail Tax Expert & Community Advisor

Jobtome; Los Angeles (CA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) Savings Plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Product discounts including TurboTax

Marketing support and community growth

Job summary

Intuit seeks Tax Experts to join our TurboTax Retail or Flagship locations across the United States. You will provide full-service tax preparation and advice to in-person customers, leveraging marketing support to grow the local client base and foster long-term relationships.

This on-site role emphasizes community engagement, personalized service, and clear, accessible tax guidance. As a TurboTax Retail Expert, you will handle complex tax scenarios, utilize government resources and professional

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
• Preparer Tax Identification Number (PTIN) to file taxes.
• Must be able to obtain related state licenses, certificates, permits, or bonds.
• Minimum of 3 years of paid experience filing 30+ federal and state 1040 returns per season using professional tax software.
• Familiarity with Circular 230.
• Comfortable working onsite at a TurboTax retail or flagship location, Sundays to Saturdays, at least 20 hours/week.

Responsibilities

• Be a Proactive Community Ambassador: represent TurboTax locally and engage with prospects.
• Provide Tax Expertise: offer hands-on tax advice and complete preparation services for TurboTax customers.
• Deliver a Best in Class Customer Experience: ensure professionalism and build long-term client relationships.

Skills

Tax expertise

Onsite work

Customer service

Bilingual

Education

EA/CPA/Attorney license

Tools

Tax software

CRM tools

Job description

Intuit seeks Tax Experts to join our TurboTax Retail or Flagship locations across the United States. You will provide full-service tax preparation and advice to in-person customers, leveraging marketing support to grow the local client base and foster long-term relationships.

This on-site role emphasizes community engagement, personalized service, and clear, accessible tax guidance. As a TurboTax Retail Expert, you will handle complex tax scenarios, utilize government resources and professional