Retail Tax Expert & Community Advisor

Intuit, Inc.; Deerfield (IL); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

401(k) Savings Plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products

Job summary

Intuit, Inc. seeks dedicated TurboTax Retail Experts to serve customers on-site at TurboTax Retail or Flagship locations across the United States. You will provide hands-on tax preparation, tax advice, and software support while building local relationships.

You’ll help grow the client base through community engagement and marketing support. The role is non-exempt, onsite, with schedules including weekends and a minimum of 20 hours per week.

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience preferred.
• Must have or be able to obtain PTIN to file taxes.
• Comfortable working on-site at a TurboTax location, 20+ hours/week.

Responsibilities

• Provide full-service tax return preparation and tax advice for TurboTax customers.
• Perform calculations and software-assisted tax preparation using Intuit tools.
• Engage with the local community to grow TurboTax client base and foster loyalty.
• Deliver excellent on-site customer experience and explain tax concepts clearly.

Skills

Tax advisory

Customer service

Bilingual English/Spanish (a plus)

On-site client interaction

Education

Enrolled Agent (EA) license

CPA license

Attorney license

Job description

Intuit, Inc. seeks dedicated TurboTax Retail Experts to serve customers on-site at TurboTax Retail or Flagship locations across the United States. You will provide hands-on tax preparation, tax advice, and software support while building local relationships.

You’ll help grow the client base through community engagement and marketing support. The role is non-exempt, onsite, with schedules including weekends and a minimum of 20 hours per week.