Retail Systems & Analytics Manager: BI, CRM & Automation

Nationwide Trailers; Fort Worth (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Nationwide Trailers is seeking a Manager, Retail Business Systems and Analytics to design, develop, and optimize the technology stack that supports our growing retail operations. The role focuses on reporting, automations, CRM improvements, and seamless integrations across systems to drive measurable business benefits.

You will build Power BI dashboards, automate workflows, and collaborate with Sales, Financing, Parts, and Service teams to deliver reliable analytics and scalable solutions across

Qualifications

• Strong SQL, data analysis, and BI skills.
• Hands-on experience with Power BI or similar platforms.
• Programming, scripting, automation, or custom app development.
• Experience designing CRM workflows and data integrations.
• Ability to translate business requirements into practical solutions.

Responsibilities

• Design, develop, and improve business applications, workflows, and internal tools for retail operations.
• Develop Power BI dashboards and SQL-based reporting; provide actionable insights.
• Improve CRM workflows and automate customer communications and tasks.
• Collaborate with leadership and store teams to prioritize and implement solutions.
• Test, train, and support adoption; monitor reliability and effectiveness.

Skills

SQL

Data analysis

Business intelligence

Automation

CRM workflows

AI-assisted development

Reporting

Analytical thinking

Tools

Power BI

APIs

SQL tooling

Job description

Nationwide Trailers is seeking a Manager, Retail Business Systems and Analytics to design, develop, and optimize the technology stack that supports our growing retail operations. The role focuses on reporting, automations, CRM improvements, and seamless integrations across systems to drive measurable business benefits.

You will build Power BI dashboards, automate workflows, and collaborate with Sales, Financing, Parts, and Service teams to deliver reliable analytics and scalable solutions across