Retail Support Pro: Stock, Merch & Service

Chico's FAS, Inc.; Wilmington (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Chico's FAS, Inc. is hiring a Support Associate in Wilmington, NC to support a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization while delivering MAPS service to customers.

The role requires strong communication, multi-tasking in a fast-paced setting, and a flexible schedule including nights, weekends and holidays; prior stock or cashier experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Prior stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Able to work majority of shift standing.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Process merchandise, ensuring items are properly stored, ticketed and easily located for replenishment; reorganize merchandise as needed.
• Ensure new products are merchandised and represented in a timely manner.
• Enter receiving documents into the system; reconcile invoices and complete store transfers as applicable.
• Ensure visual materials and signage are processed timely; store stockroom hardware and supplies.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, floorsets and signage as directed; maintain boutique cleanliness.
• Model and promote MAPS customer service principles for an omni-channel experience.
• Other duties as assigned.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-tasking in fast-paced env

Learn/adapt to company technology

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is hiring a Support Associate in Wilmington, NC to support a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization while delivering MAPS service to customers.

The role requires strong communication, multi-tasking in a fast-paced setting, and a flexible schedule including nights, weekends and holidays; prior stock or cashier experience is preferred.