Retail Stock & Customer Experience Associate

Chico's FAS, Inc.; San Juan (PR); On-site; USD 16,531 - 22,041; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to uphold a customer- and product-focused sales culture across its stores. You will perform merchandise handling, stock processing, and stockroom organization while supporting a cohesive omni-channel experience.

The role emphasizes MAPS service, teamwork, and flexibility, including evening, weekend, and holiday shifts. Prior stock or cashier experience is preferred, with a high school diploma or equivalent required.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and customer service skills are essential.
• Strong organizational abilities with multi-tasking in a fast-paced store.
• Ability to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Processes merchandise, stores and tickets items for replenishment.
• Handles stockroom organization and transfers between locations.
• Ensures new products are merchandised in a timely manner.
• Records receiving documents and reconciles invoices when applicable.
• Assists with pricing changes, markdowns and visual directives.
• Maintains boutique cleanliness and consistent signage.
• Promotes MAPS standards and omni-channel customer experiences.
• Collaborates with team to support store goals and service levels.

Skills

Communication

Customer service

Organization

Multi-tasking

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Support Associate to uphold a customer- and product-focused sales culture across its stores. You will perform merchandise handling, stock processing, and stockroom organization while supporting a cohesive omni-channel experience.

The role emphasizes MAPS service, teamwork, and flexibility, including evening, weekend, and holiday shifts. Prior stock or cashier experience is preferred, with a high school diploma or equivalent required.