Retail Support Specialist - Merch & Customer Experience

Chico's FAS, Inc.; McAllen (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Chico’s FAS, Inc. is seeking a Customer Support Associate to uphold our MAPS-driven service culture and support store operations. You will handle merchandise, stock processing, and stockroom organization while contributing to a positive in-store experience.

The role emphasizes customer service, teamwork, and flexibility to work a schedule that may include nights, weekends, and holidays. Prior stock or cashier experience is preferred.

Qualifications

• Excellent communication skills required.
• Experience in delivering strong customer service is a must.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Process merchandise and stock, ensuring items are stored and ticketed.
• Assist with stockroom organization and replenishment for sales floor.
• Support cash handling and checkout processes as needed.
• Assist with visuals, signage, pricing changes, and store presentations.

Skills

Communication

Customer service

Organizational skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Chico’s FAS, Inc. is seeking a Customer Support Associate to uphold our MAPS-driven service culture and support store operations. You will handle merchandise, stock processing, and stockroom organization while contributing to a positive in-store experience.

The role emphasizes customer service, teamwork, and flexibility to work a schedule that may include nights, weekends, and holidays. Prior stock or cashier experience is preferred.