Retail Support & Stockroom Specialist

Chico's FAS, Inc.; Crestview Hills (KY); On-site; USD 16,531 - 22,041; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to reinforce our customer- and product-focused sales culture. You will handle merchandise, stockroom organization, pricing changes, and visual presentation to keep the sales floor well stocked and inviting.

The role emphasizes MAPS-based service and teamwork in a fast-paced environment. The position requires standing most of the shift, flexibility for nights and weekends, and dependable attendance to support store operations across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position. Flexible schedule including nights, weekends and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• Assists with boutique cleanliness and organization.
• This position may be found in multiple brands. Some duties may vary from brand to brand.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-tasking in fast-paced env

Learn/adapt to company tech

Standing for majority of shift

Teamwork

Education

High school diploma or equivalent

Tools

Headset

Job description

Chico's FAS, Inc. is seeking a Support Associate to reinforce our customer- and product-focused sales culture. You will handle merchandise, stockroom organization, pricing changes, and visual presentation to keep the sales floor well stocked and inviting.

The role emphasizes MAPS-based service and teamwork in a fast-paced environment. The position requires standing most of the shift, flexibility for nights and weekends, and dependable attendance to support store operations across brands.