Retail Support & Customer Experience Associate

Chico's FAS, Inc.; Frederick (MD); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

Chico's FAS, Inc. in Maryland is seeking a part-time Support Associate to help drive a customer- and product-focused sales culture. The role emphasizes merchandise handling, stock processing, and stockroom organization to ensure availability and presentation on the sales floor.

Candidates should have strong communication and customer service skills, be comfortable with technology, and be able to stand for long periods. Flexible schedules including nights, weekends, and holidays are required.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills are essential.
• Strong organizational and multitasking abilities for a fast-paced retail environment.
• Willingness to learn and adapt to company-provided technology.
• Standing for majority of the shift is required.
• Ability to work quickly and meet timelines.
• Demonstrated teamwork and collaboration.
• Exposure to visual merchandising and product placement is a plus.
• Able to communicate with customers, associates, and management via headset.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment.
• Reconciles receiving documents and completes store-to-store transfers and Locate requests.
• Manages visual directives, signage, and stockroom organization.
• Supports MAPS principles to deliver a cohesive omni-channel experience.
• Participates in pricing changes and markdowns.
• Performs duties with boutique cleanliness and organization.

Skills

Excellent communication

Customer service

Organizational skills

Multi-tasking

Tech-savvy

Standing ability

Timeliness

Teamwork

Visual merchandising

Headset communication

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. in Maryland is seeking a part-time Support Associate to help drive a customer- and product-focused sales culture. The role emphasizes merchandise handling, stock processing, and stockroom organization to ensure availability and presentation on the sales floor.

Candidates should have strong communication and customer service skills, be comfortable with technology, and be able to stand for long periods. Flexible schedules including nights, weekends, and holidays are required.