Retail Support & Merchandising Associate

Chico's FAS, Inc.; Huntersville (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

Chico's FAS, Inc. is seeking a dedicated Support Associate to help drive a customer- and product-focused sales culture. The role emphasizes merchandise handling, stock processing, and stockroom organization to support store operations.

You will contribute to a seamless omni-channel experience, assist with pricing and visual directives, and uphold MAPS standards while maintaining a clean, collaborative environment. Flexibility for nights and weekends is required.

Qualifications

• Excellent communication skills required.
• Excellent customer service skills necessary.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Willingness to learn and adapt to company technology.
• Demonstrated teamwork and reliability in previous roles.
• Regular attendance is essential for shift coverage.

Responsibilities

• Process merchandise, ensure proper storage, ticketing, and replenishment for sales floor.
• Reconcile invoices and data entry for received goods; manage store-to-store transfers and Locate requests.
• Assist with pricing changes, markdowns, and stockroom organization.
• Support visual merchandising and signage placement per directives.
• Provide MAPS-aligned customer service and omni‑channel support.
• Maintain boutique cleanliness and collaborate with management and Associates.

Skills

Communication

Customer Service

Organization

Technology Adaptability

Teamwork

Attendance/Reliability

Education

High School Diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a dedicated Support Associate to help drive a customer- and product-focused sales culture. The role emphasizes merchandise handling, stock processing, and stockroom organization to support store operations.

You will contribute to a seamless omni-channel experience, assist with pricing and visual directives, and uphold MAPS standards while maintaining a clean, collaborative environment. Flexibility for nights and weekends is required.