Retail Support Associate - Flexible Schedule & Growth

Chico's FAS, Inc.; Richmond (VA); On-site; USD 17,591 - 21,972; Full time

Job summary

Chico’s FAS, Inc. in Richmond, VA is seeking a Support Associate to uphold a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization to support a seamless shopper experience.

The role emphasizes MAPS principles, strong communication, teamwork, and flexibility to work evenings, weekends, and holidays as needed; prior stock or cashier experience preferred; must be 18+ and able to stand most of the shift.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Regular attendance is essential to this position in order to ensure adequate coverage. Flexible schedule including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment on the sales floor.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters receiving documents into the computer system, reconciles merchandise invoices to items received as applicable, and completes store‑to‑store transfers and Locate requests.
• Ensures visual packet materials, props and signage are received and processed in a timely manner and properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, and signage placement as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni‑channel experience.
• Assists with boutique cleanliness and organization.
• Other duties as assigned.

Skills

Communication

Customer service

Organization

Technology literacy

Standing/time on feet

Time management

Teamwork

Visual merchandising

Headset communication

Attendance

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. in Richmond, VA is seeking a Support Associate to uphold a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization to support a seamless shopper experience.

The role emphasizes MAPS principles, strong communication, teamwork, and flexibility to work evenings, weekends, and holidays as needed; prior stock or cashier experience preferred; must be 18+ and able to stand most of the shift.