Retail Support & Merchandising Associate

Chico's FAS, Inc.; Williamsburg (VA); On-site; USD 17,591 - 21,972; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate in Williamsburg, VA to support a customer and product‑focused sales culture. The role covers merchandise handling, stock processing, and stockroom organization to enable a seamless omni‑channel experience.

You will contribute to visual merchandising efforts, assist with floorsets and signage, and uphold MAPS principles. The position requires 18+ and a flexible schedule including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear or communicate with headset.
• Regular attendance is essential to this position in order to ensure adequate coverage. Ability to work a flexible schedule, including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment on the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable, and accurately and timely completes store‑to‑store transfers and Locate requests.
• Ensures visual packet materials, props and signage are received and processed in a timely manner and properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, and signage placement as directed.
• Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni‑channel experience.

Skills

Communication

Customer service

Organizational skills

Technology adaptation

Teamwork

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Support Associate in Williamsburg, VA to support a customer and product‑focused sales culture. The role covers merchandise handling, stock processing, and stockroom organization to enable a seamless omni‑channel experience.

You will contribute to visual merchandising efforts, assist with floorsets and signage, and uphold MAPS principles. The position requires 18+ and a flexible schedule including nights, weekends, and holidays.