Retail Supervisor- Part Time

The TJX Companies, Inc.; Quincy (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate individual to lead a team at a bustling retail location. This role emphasizes outstanding customer service, team collaboration, and effective communication. You will have the opportunity to train and mentor Associates, ensuring a positive shopping experience for customers. With a focus on integrity and safety, you'll help create an inviting atmosphere while managing daily operations. If you thrive in a dynamic environment and are ready to make a difference, this position offers a supportive work culture and competitive pay.

Benefits

Associate Discounts

401(k) Contributions

Child Care Discounts

Referral Bonuses

Medical/Dental/Vision Insurance

Paid Holidays

Life Insurance

Disability Insurance

Qualifications

• Minimum of 1 year retail experience and 6 months of leadership experience.
• Strong understanding of merchandising techniques and customer service.

Responsibilities

• Oversees a team of Associates, ensuring excellent customer service.
• Trains and mentors Associates on front-end principles.
• Promotes a culture of honesty and integrity in the store.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Merchandising Techniques

Multi-tasking

Education

High School Diploma

Job description

TJ Maxx

At TJX Companies, every day offers new opportunities for growth, exploration, and achievement. Join our vibrant team that values diversity, fosters collaboration, and prioritizes your development. Whether working in our global Home Offices, Distribution Centers, or Retail Stores—including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Become part of our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at the front of the store, ensuring prompt, courteous service and the promotion of loyalty programs. Leads by example through engaging with customers and maintaining a clean, organized store. Role models outstanding customer service.

1. Creates a positive internal and external customer experience
2. Promotes a culture of honesty and integrity; maintains confidentiality
3. Takes an active role in training and mentoring Associates on front-end principles
4. Trains and coaches Associates on personalizing the customer experience and promoting loyalty programs
5. Assigns registers, supports POS coverage needs, and coordinates breaks for all Associates
6. Addresses customer concerns promptly, ensuring a positive experience
7. Ensures Associates execute tasks according to store plans; prioritizes as needed
8. Communicates effectively with management and Associates about priorities and progress
9. Provides and accepts recognition and constructive feedback
10. Partners with Management on training needs to increase effectiveness
11. Ensures adherence to labor laws, policies, and procedures
12. Promotes credit and loyalty programs
13. Supports store shrink reduction goals and programs
14. Promotes safety awareness and maintains a safe environment
15. Performs other duties as assigned

Who We’re Looking For: You

• Available to work flexible schedules, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Excellent communication and organizational skills with attention to detail
• Able to adapt to changes and unexpected situations
• Team player, working effectively with peers and supervisors
• Ability to train others
• Minimum of 1 year retail experience and 6 months of leadership experience

Benefits include: associate discounts, EAP, smoking cessation, bereavement leave, 401(k) contributions, child care & cell phone discounts, pet & legal insurance, credit union, and referral bonuses. Eligibility for additional benefits such as 401(k) match, medical/dental/vision insurance, HSA, FSA, life insurance, disability, parental leave, paid holidays/vacation/sick leave, insurance discounts, scholarship programs, and adoption assistance depends on service or hours worked. Contact your TJX representative for more information.

We offer a supportive work environment, a competitive salary, and comprehensive benefits. TJX is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities, in accordance with applicable laws. Applicants with arrest or conviction records will be considered for employment.

Address

6210 Broadway St

Location

USA TJ Maxx Store 1023 Quincy IL

This position offers a starting pay range of $16.00 to $16.50 per hour. Actual pay depends on skills, qualifications, and experience.