Retail Supervisor, Part Time - St Louis Galleria

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail seeks a dedicated team member to support store leadership and enhance customer experiences. You will play a crucial role in executing tasks and promoting a positive work environment while embodying the company's values. Flexibility and effective communication are key as you collaborate with your team to meet business goals and ensure compliance standards.

Qualifications

• Interest in continuous improvement and growth.
• Ability to lift up to 30 pounds.

Responsibilities

• Support store leadership by executing tasks and maintaining productivity.
• Promote customer loyalty and educate customers about loyalty programs.
• Ensure compliance standards are met.

Skills

Communication

Customer Service

Technology Utilization

Team Collaboration

Flexibility

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.

2. Promote customer loyalty by educating customers about our loyalty programs.

3. Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer to provide an exceptional customer experience.

4. Support the sales leader during non-peak hours, focusing on the customer.

5. Collaborate effectively with employees to ensure work tasks are completed in a timely and efficient manner.

6. Build and share expertise in the product lifecycle.

7. Support the completion of work before or after store hours, including opening and closing checklists.

8. Leverage omni-channel tools to deliver a frictionless customer experience.

9. Ensure all compliance standards are met.

Who You Are

1. You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.

2. You provide clear and direct communication of expectations.

3. You utilize technology effectively to engage with customers and team members to meet goals.

4. You demonstrate interest and initiative towards continuous improvement and growth.

5. You are willing to work a flexible schedule to meet the needs of the business, including holidays, evenings, overnights, and weekends.

6. You are able to maneuver around the sales floor, stockroom, and office, and can lift up to 30 pounds.