Retail Supervisor, Part Time - Boise T/Sq

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading retail company seeks a dedicated team member to support store operations and enhance customer experiences. The role involves collaborating with leadership, promoting customer loyalty, and embodying the company's values. Flexibility in scheduling and effective communication are essential for success in this position.

Qualifications

• Interest and initiative towards continuous improvement and growth.
• Ability to engage with customers and team members effectively.

Responsibilities

• Support the store leadership team by performing functional tasks.
• Promote customer loyalty and educate customers about loyalty programs.
• Ensure compliance standards are met.

Skills

Communication

Customer Service

Collaboration

Flexibility

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.
2. Promote customer loyalty by educating customers about our loyalty programs.
3. Become an expert in the brand's selling behaviors and role model these behaviors with every customer to provide an exceptional experience.
4. Support sales leaders during non-peak hours, focusing on the customer.
5. Collaborate effectively with employees to ensure work tasks are completed efficiently.
6. Build and share expertise in the product lifecycle.
7. Support the completion of work before or after store hours, including opening and closing checklists.
8. Leverage omni-channel strategies to deliver a seamless customer experience.
9. Ensure all compliance standards are met.

Who You Are

• You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• You provide clear and direct communication of expectations.
• You utilize technology effectively to engage with customers and team members to meet goals.
• You demonstrate interest and initiative towards continuous improvement and growth.
• You are flexible with your schedule to meet business needs, including working holidays, evenings, overnights, and weekends.
• You are able to move around the sales floor, stockroom, and office, and can lift up to 30 pounds.