Retail Supervisor: Lead, Train & Delight Shoppers

America's Thrift Stores; Athens (GA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

America's Thrift Stores in Georgia is seeking a Retail Supervisor to manage daily front-end operations and retail floor performance. You will ensure friendly service, audit processes, and coach a team while handling inventory and cashier duties in a fast-paced environment.

This role requires flexibility for rotating shifts, including mid-shifts, evenings, weekends, and holidays, and a commitment to the company values of donor experience, productivity, and customer service.

Qualifications

• Minimum of two years' experience as a supervisor in retail.
• High School diploma or GED preferred.
• Valid driver's license and clean driving record.
• Background checks and drug screening required.

Responsibilities

• Direct and supervise departmental team members.
• Assist with recruiting, selecting, training, and onboarding team members.
• Provide regular coaching and recognition to team members.
• Schedule team members according to the store's labor needs.
• Manage inventory tracking and stock levels.
• Oversee cash register operations for quick, accurate customer experience.
• Perform morning accounting and banking procedures as assigned.
• Respond to customer/donor questions and resolve complaints.
• Maintain high standards of merchandise freshness and displays.

Skills

Supervisory experience

Communication skills

Mathematical skills

Reading comprehension

Computer literacy

Decision making

Follow instructions

Coaching

Schedule flexibility

Education

High School diploma or GED

Job description

America's Thrift Stores in Georgia is seeking a Retail Supervisor to manage daily front-end operations and retail floor performance. You will ensure friendly service, audit processes, and coach a team while handling inventory and cashier duties in a fast-paced environment.

This role requires flexibility for rotating shifts, including mid-shifts, evenings, weekends, and holidays, and a commitment to the company values of donor experience, productivity, and customer service.