Retail Front-End Supervisor — Elevate Customer Experience

America's Thrift Stores; Jasper, Northern (AL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

America's Thrift Stores in Jasper, AL is seeking a Retail Supervisor to manage daily front-end operations and sales floor standards. This role requires guiding a team, ensuring fast, friendly service, and maintaining store policies.

You will recruit, train, and coach staff, monitor inventory, and uphold loss-prevention measures while adapting to a rotating schedule including evenings and weekends.

Qualifications

• 2+ years’ experience as a supervisor in retail.
• Strong verbal and written communication skills.
• Ability to work rotating schedule (mid-shifts, evenings, weekends).

Responsibilities

• Direct and supervise departmental team members.
• Assist with recruiting, selecting, training, and onboarding.
• Provide coaching and recognition to team members.
• Schedule team members according to labor needs.
• Manage inventory tracking and stock levels.
• Oversee cash register operations and finance procedures.
• Respond to customer/donor questions and complaints.

Skills

Retail supervision

Staff coaching

Communication skills

Driving license

Education

High School diploma or GED

Job description

America's Thrift Stores in Jasper, AL is seeking a Retail Supervisor to manage daily front-end operations and sales floor standards. This role requires guiding a team, ensuring fast, friendly service, and maintaining store policies.

You will recruit, train, and coach staff, monitor inventory, and uphold loss-prevention measures while adapting to a rotating schedule including evenings and weekends.