Retail Supervisor: Lead Store Team & Customer Experience

columbiasportswearcompany; Myrtle Beach (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Employee discounts

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor in Myrtle Beach to lead a diverse team on a daily basis, ensuring smooth store operations and excellent customer experiences. You will guide associates, manage procedures, and uphold company standards while optimizing department profitability.

Candidates should have 2–5 years of relevant retail experience, strong communication skills, and the ability to train and coach staff in a fast-paced environment.

Qualifications

• Experience with POS systems is preferred but not required.
• Strong communication and leadership skills.
• Ability to coach and train associate-level staff.
• Focus on store procedures and customer experience.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Skills

POS system proficiency

Effective communication

Team leadership

Customer service

Job description

Columbia Sportswear Company is seeking a Retail Supervisor in Myrtle Beach to lead a diverse team on a daily basis, ensuring smooth store operations and excellent customer experiences. You will guide associates, manage procedures, and uphold company standards while optimizing department profitability.

Candidates should have 2–5 years of relevant retail experience, strong communication skills, and the ability to train and coach staff in a fast-paced environment.