Retail Supervisor: Lead Sales, Training & Store Profitability

PUMA; Savannah (GA); On-site; USD 29,000 - 33,000; Full time

Job summary

PUMA Store in Savannah, GA is seeking a Customer Experience Leader to drive sales and deliver the brand experience. You will support store management with staffing, scheduling, and operations while ensuring top service to customers.

This role requires 1–2 years in retail, strong communication, and the ability to lift up to 30 pounds. Base pay and benefits with bonus opportunities are offered in a fast-paced, global sports-brand environment.

Qualifications

• 1–2 years’ experience in focused, customer service retail (apparel/footwear preferred).
• Proven ability to exceed sales goals and present information to groups.
• Strong team player with excellent communication skills.
• Able to learn quickly; proficient with MS Office and retail software.
• Ability to lift/carry and move up to 30 pounds.

Responsibilities

• Provide consistently high standards of customer experience in-store.
• Achieve or exceed sales, KPIs and profitability through planning and execution.
• Assist managers with recruitment, training and development of staff.
• Manage scheduling and payroll to maintain profitability.
• Oversee inventory, merchandise flow and shrink control.
• Ensure compliance with policies, procedures and safety.

Skills

Customer service

Sales target achievement

Communication

Team player

Learning agility

MS Office

Retail software

Public speaking

Physical ability

Job description

PUMA Store in Savannah, GA is seeking a Customer Experience Leader to drive sales and deliver the brand experience. You will support store management with staffing, scheduling, and operations while ensuring top service to customers.

This role requires 1–2 years in retail, strong communication, and the ability to lift up to 30 pounds. Base pay and benefits with bonus opportunities are offered in a fast-paced, global sports-brand environment.