Retail Supervisor — Lead Guest Experiences & Team Growth

Colonial Group; Honolulu (HI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) with company match

Tuition Discount

Bereavement Leave

Holiday pay

Paid sick leave

Job summary

SSA Group, LLC. is seeking a Retail Supervisor in Honolulu to lead store teams, ensure smooth operations, and deliver exceptional guest experiences. You will drive sales, manage break schedules, and maintain compliance with labor laws and company policies.

The role requires strong leadership, clear communication, and hands-on coaching to build a high-performing team in a hospitality-focused retail environment.

Qualifications

• Strong interpersonal and communication skills for Retail Management, staff and guests.
• Proven leadership with team building and development experience.
• Ability to organize, solve problems, and adapt in a fast-paced setting.

Responsibilities

• Lead and motivate staff to exceed customer and client expectations.
• Oversee daily floor operations and inventory control programs.
• Ensure compliance with state and federal labor laws and cash handling procedures.
• Merchandise products to maximize sales and resolve guest issues promptly.
• Uphold company policies, safety standards, and sustainability efforts.

Skills

Leadership

Customer service

Staff supervision

Cash handling

POS knowledge

Education

High school diploma or equivalent

Job description

SSA Group, LLC. is seeking a Retail Supervisor in Honolulu to lead store teams, ensure smooth operations, and deliver exceptional guest experiences. You will drive sales, manage break schedules, and maintain compliance with labor laws and company policies.

The role requires strong leadership, clear communication, and hands-on coaching to build a high-performing team in a hospitality-focused retail environment.