Retail Supervisor: Lead & Elevate Customer Experience

FashionUnited; Fort Myers, Northern (FL, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Vans in Fort Myers is seeking a Supervisor to support the store’s leadership team, coach associates, and drive an exceptional customer experience in a fast-paced retail environment.

You will help maximize store profitability, maintain visual standards, and contribute to inventory accuracy while coordinating opening/closing procedures and staff development. You bring 1+ years in retail leadership and a high school diploma or equivalent.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Foundational skills in driving results and coaching teams.
• Strong verbal and written communication skills with the ability to influence.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Able to stand and move throughout the store and perform basic physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals and KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.

Skills

Retail leadership

Coaching

Customer service

Communication

Teamwork

Education

High School Diploma

Tools

Microsoft Word

Spreadsheet software

Retail software

Job description

Vans in Fort Myers is seeking a Supervisor to support the store’s leadership team, coach associates, and drive an exceptional customer experience in a fast-paced retail environment.

You will help maximize store profitability, maintain visual standards, and contribute to inventory accuracy while coordinating opening/closing procedures and staff development. You bring 1+ years in retail leadership and a high school diploma or equivalent.