Retail Supervisor: Lead & Elevate Customer Experience

Vans; Castle Rock (CO); On-site; USD 2,617,000 - 3,802,000; Full time

Job summary

Vans is seeking a Supervisor in the Castle Rock, CO area to support the store leadership team and drive a best-in-class customer experience. You will coach and develop associates, ensure operational excellence across engagement, merchandising, and store standards, and partner with store leadership to maximize profitability.

Ideal candidates bring 1+ years of retail or store leadership in a fast-paced environment and a high school diploma or equivalent.

Qualifications

• Weakly stated but implied leadership experience in retail settings.
• Must have 1+ years in store leadership or equivalent.
• High School Diploma or equivalent preferred.

Responsibilities

• Lead and coach store team to deliver exceptional customer experiences.
• Monitor KPIs to achieve sales goals and productivity targets.
• Supervise daily store operations including opening/closing and floor coverage.
• Maintain visual merchandising standards and product replenishment.
• Support stockroom operations and inventory integrity.
• Ensure adherence to company policies and safety standards.

Skills

Retail leadership

Coaching

Customer engagement

Communication

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans is seeking a Supervisor in the Castle Rock, CO area to support the store leadership team and drive a best-in-class customer experience. You will coach and develop associates, ensure operational excellence across engagement, merchandising, and store standards, and partner with store leadership to maximize profitability.

Ideal candidates bring 1+ years of retail or store leadership in a fast-paced environment and a high school diploma or equivalent.