Retail Supervisor: Lead Customer Experience & Team

Nike Inc; Elizabeth (NJ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k) plan

ESPP

Job summary

Nike Factory Store Jersey Gardens in Elizabeth, NJ is hiring a Retail Supervisor. You will be the face of Nike, guiding customers and leading a team in a fast-paced environment with a focus on service excellence.

Eligible candidates will have at least 18 years old, 1 year of retail or customer service experience, and flexibility to work nights, weekends, and holidays. You’ll learn product details and maintain displays while supporting store operations and team success.

Qualifications

• Must be at least 18 years old.
• Minimum 1 year of retail or customer service experience.
• Flexibility to work nights, weekends and holidays.
• Ability to learn and train on Nike products and technologies.
• Physical ability to stand for extended periods.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service aligned with Nike’s principles.
• Ensure a welcoming environment and address customer wants and needs.
• Operate cash register, stock displays, and assist with store duties as needed.

Skills

Customer service

Team leadership

Communication

Flexibility

Job description

Nike Factory Store Jersey Gardens in Elizabeth, NJ is hiring a Retail Supervisor. You will be the face of Nike, guiding customers and leading a team in a fast-paced environment with a focus on service excellence.

Eligible candidates will have at least 18 years old, 1 year of retail or customer service experience, and flexibility to work nights, weekends, and holidays. You’ll learn product details and maintain displays while supporting store operations and team success.