Retail Supervisor: Lead Customer Experience & Team

Nike; Memphis (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Discounts up to 50%

401(k) Plan

Health Savings Accounts

Tuition Reimbursement

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Nike Clearance Store in Memphis, TN is seeking a Retail Supervisor to lead a high-volume store environment. You’ll be the face of Nike, guiding customers and teams to deliver exceptional service while supporting daily store operations and visual standards.

Role requires 18+, 1 year retail experience, and flexibility for nights/weekends. This position emphasizes strong product knowledge, teamwork, and a proactive approach to customer satisfaction.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include bending, squatting, reaching, climbing a ladder and standing for extended periods.

Responsibilities

• Be enthusiastic, excited and knowledgeable about NIKE products and services to support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed their expectations at every step of their journey.
• Operate a cash register, shipping/receiving duties, stocking, cleaning and visual displays.
• Attend store events and contribute to a positive team atmosphere.

Job description

Nike Clearance Store in Memphis, TN is seeking a Retail Supervisor to lead a high-volume store environment. You’ll be the face of Nike, guiding customers and teams to deliver exceptional service while supporting daily store operations and visual standards.

Role requires 18+, 1 year retail experience, and flexibility for nights/weekends. This position emphasizes strong product knowledge, teamwork, and a proactive approach to customer satisfaction.