Retail Supervisor: Lead a Purpose-Driven Store

Southern-Oregon-Goodwill-Industries; Medford (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan with employer match

Paid vacation

Sick time

Holiday pay

Employee discount 50%

Tuition assistance

Growth opportunities

Job summary

Southern Oregon Goodwill Industries is seeking a Retail Supervisor to lead daily store operations, drive sales, and guide a team focused on mission-driven outcomes in Medford, OR. You will oversee cash handling, store presentation, and program participation while ensuring high standards and customer satisfaction.

The role emphasizes teamwork, reliability, and adherence to Goodwill's employment mission, with opportunities for growth and development within a supportive workplace.

Qualifications

• High school diploma required; two years of recent retail supervisory or management experience preferred.
• Must be able to read, write, and communicate in English and understand store communications.
• Basic arithmetic and cash-handling skills expected.

Responsibilities

• Supervises and operates register operations efficiently.
• Supervises and assists associates and program participants.
• Maintains store presentation standards (organization, stock rotations, signage, housekeeping).
• Maintains quality control standards and resolves issues to improve processes and schedules.
• Supervises inventories, tallies, and other tracking as required for retail.
• Assists with implementing work plans and guidelines for client programs as assigned by Store Manager.

Skills

English language proficiency

Leadership/supervision

Cash handling experience

Customer service

Education

High school diploma

Tools

Word

Outlook

Calendaring

Job description

Southern Oregon Goodwill Industries is seeking a Retail Supervisor to lead daily store operations, drive sales, and guide a team focused on mission-driven outcomes in Medford, OR. You will oversee cash handling, store presentation, and program participation while ensuring high standards and customer satisfaction.

The role emphasizes teamwork, reliability, and adherence to Goodwill's employment mission, with opportunities for growth and development within a supportive workplace.