Retail Supervisor in Training (Full Time)

UNIQLO; Providence (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & ADD

401K with employer matching

Paid vacation and sick leave

Job summary

UNIQLO, Providence, is seeking a Supervisor-In-Training to lead customer service within a department and to model store standards. Reporting to the Store Manager, you will train, oversee, and develop Sales Associates to exceed customer expectations.

The role emphasizes coaching on fitting room and cash wrap, maintaining brand standards, and driving sales while managing daily operations. Competitive hourly pay reflects experience and performance.

Qualifications

• High School Diploma or GED; Bachelor's degree preferred.
• Ability to train and develop a team with strong communication skills.
• Ability to calculate figures such as discounts and percentages.
• Flexible schedule availability including evenings and weekends.
• Must have retail management experience.

Responsibilities

• Motivates their team to meet and exceed sales goals.
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
• Ensures brand and operational standards are consistently met (visual, cleanliness, cash management, inventory).
• Ensures their team proactively manages customer needs and exceeds expectations according to UNIQLO service standard and principles.
• Trains and develops their team on fitting room & cash wrap standards and assists when needed.
• Manages inventory by ensuring merchandise is represented and replenished on the floor.
• Assists management to identify issues in the store.
• Trains their team on product and brand knowledge and communicates it to customers.
• Follows all policy and reports infractions to management.
• Assists with special projects as assigned by management.

Skills

Team leadership

Communication skills

Numerical calculations

Retail management experience

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Position Overview:

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Starting salary : $18.00 / hour

Key Responsibilities:

• Motivates their team to meet and exceed sales goals
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
• Assists management to identify issues in the store
• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
• Follows all company policy and procedures & notifies management of any infractions
• Assists with special projects as assigned by management

Requirements

• High School Diploma or GED, Bachelor's Degree preferred
• Ability to train and develop a team with strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
• Must have retail management experience

Full Time Availability Requirements:

• Average 32 hours or more per week based on business needs
• Open availability on weekends (religious exemptions considered)
• Limited to two restrictions on availability on weekdays (Mon-Fri)

Benefits:

• We offer competitive compensation for [sales associates] starting at [insert starting $ hourly wage] along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.

Full-Time, hourly position, the Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
• Flexible spending and commuter benefits accounts
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
• 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
• 401K (with employer matching);

For all employees, the Company provides:

• Commuter benefits accounts
• 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
• 401K (with employer matching)

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.