Retail Supervisor: Flexible Scheduling & Growth

America's Thrift Stores; Baton Rouge (LA); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-demand pay

Flexible scheduling

Day shift schedules

Health insurance (medical)

Employee discounts

Paid time off

Career growth and advancement

Descrizione del lavoro

America’s Thrift Stores in Baton Rouge, LA is seeking a Retail Supervisor to oversee front-end operations and the sales floor. The role emphasizes customer service, donor engagement, auditing, and training while supporting rotating mid-shifts, evenings, weekends, and holidays.

The position requires supervising a team, managing inventory, cash handling, and promoting store standards. A driver’s license and a background check are required.

Competenze

• Minimum two years’ experience as a supervisor, team lead, or key holder in retail.
• Proficiency in basic mathematical skills and computer literacy.
• Strong reading, verbal and written communication skills.
• High School diploma or GED preferred.
• Ability to work a rotating schedule (mid-shifts, evenings, weekends and holidays).
• Successful completion of background check, motor vehicle check, and drug screen.
• Valid driver’s license and a clean driving record.

Mansioni

• Direct and supervise departmental team members.
• Assist with recruiting, selecting, training, and onboarding team members.
• Provide regular observation, coaching, and recognition to team members.
• Schedule team members according to the store’s labor needs.
• Perform all duties required of retail team members.
• Manage inventory tracking systems to record deliveries and stock levels.
• Analyze daily product and supply levels to anticipate inventory issues and take corrective actions to ensure sufficient inventory.
• Supervise cash register operations to ensure a quick, accurate, and positive customer experience.
• Control cash and tender.
• Perform morning accounting and banking procedures as assigned.
• Receive and respond to customer/donor questions, requests, and complaints.
• Deliver a positive and memorable customer/donor experience by setting an example, training, and coaching customer service expectations to team members.
• Ensure high standards of merchandise freshness, condition, pricing, and shop-ability.
• Create and maintain visually appealing merchandise displays.
• Assist the General Manager with the setup of sales and marketing promotions and programs.
• Maintain a respectful, values-driven workplace.
• Use open communication tools and convert team member input into meaningful action.
• Bring complaints to the attention of the Assistant Store Manager or General Manager to resolve issues in line with company values, policies, and procedures.
• Protect company assets and information by ensuring their safe handling, security, and integrity.
• Promote loss prevention awareness by upholding procedures and ensuring policies are in place.
• Maintain a safe work environment through education, consistent follow-up, ensuring policies and procedures are in place, and supporting OSHA guidelines.
• In the absence of the Assistant Store Manager, oversee, implement, and administer the retail process and team in accordance with all policies, procedures, regulations, and laws.
• Fulfill manager-on-duty responsibilities and take reasonable action in the absence of store leadership.
• Other duties as assigned by management.

Conoscenze

Supervisory experience

Math skills

Computer literacy

Reading comprehension

Communication skills

Observation & coaching

Instruction following

Decision making

Formazione

High School diploma or GED

Descrizione del lavoro

America’s Thrift Stores in Baton Rouge, LA is seeking a Retail Supervisor to oversee front-end operations and the sales floor. The role emphasizes customer service, donor engagement, auditing, and training while supporting rotating mid-shifts, evenings, weekends, and holidays.

The position requires supervising a team, managing inventory, cash handling, and promoting store standards. A driver’s license and a background check are required.