Retail Supervisor: Elevate Customer Experience & Team

Gap; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount: 50% off brand/50

Paid Time Off—industry-leading

Volunteer hours (5 hours/month)

Extensive 401(k) matching

Employee stock purchase plan

Medical, dental, vision and life_ins

See more benefits

Equal opportunity employer

Job summary

Gap Inc. in Nashville seeks an in-store associate to support the store leadership team by performing assigned tasks and role-modeling our selling behaviors for a best-in-class customer experience.

You will focus on leading processes, executing tasks, and maintaining productivity to meet goals. You will educate customers about loyalty programs, collaborate with teammates, and ensure compliant, timely completion of opening/closing checklists while leveraging omni-channel tools to deliver a

Qualifications

• Provide excellent customer service and support selling behaviors.
• Ability to learn brand selling behaviors and product lifecycles.
• Willingness to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Treat customers and employees with respect to create a positive work environment.
• Educate customers about loyalty programs to promote repeat business.
• Demonstrate brand selling behaviors through every customer interaction.
• Support store leadership during non-peak hours with the customer as the focus.
• Collaborate with team to complete tasks in a timely manner.
• Develop product lifecycle expertise to inform customers.

Skills

Customer service

Interpersonal communication

Job description

Gap Inc. in Nashville seeks an in-store associate to support the store leadership team by performing assigned tasks and role-modeling our selling behaviors for a best-in-class customer experience.

You will focus on leading processes, executing tasks, and maintaining productivity to meet goals. You will educate customers about loyalty programs, collaborate with teammates, and ensure compliant, timely completion of opening/closing checklists while leveraging omni-channel tools to deliver a