Seasonal Brand Associate — Elevate Customer Experience

Gap; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Health, dental, vision, and life ins.

Job summary

Gap Inc. in Nashville seeks a Brand Associate to bring the Gap experience to life for customers. You will educate customers on products, loyalty programs, and services while delivering excellent, omni-channel customer service across channels.

You will engage with customers, support store operations, and contribute to a welcoming, high-energy environment. This role requires flexibility for a retail schedule and a passion for fashion and service.

Qualifications

• Experience in delivering customer service at a retail environment.
• Ability to explain product features and loyalty programs to customers.
• Comfort using retail technology and omni-channel tools.

Responsibilities

• Treat all customers and employees with respect to foster a positive work environment.
• Educate customers about loyalty programs to build brand loyalty.
• Engage with customers to drive sales using suggestive selling.
• Utilize and promote omnichannel offerings to enhance shopping experience.
• Be accountable to personal goals aligned with store targets.
• Support sales floor, fitting rooms, cash wrap, and back-of-house tasks.
• Keep the work area neat, clean, and organized.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Communication skills

Customer service

Retail technology literacy

Problem solving

Job description

Gap Inc. in Nashville seeks a Brand Associate to bring the Gap experience to life for customers. You will educate customers on products, loyalty programs, and services while delivering excellent, omni-channel customer service across channels.

You will engage with customers, support store operations, and contribute to a welcoming, high-energy environment. This role requires flexibility for a retail schedule and a passion for fashion and service.