Retail/Host Relief

Sodexo Ltd; Colchester (VT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Mental health and wellbeing resources

Employee Assistance Programme (legal/财

Free health & wellbeing app with 24/7虚

Discounts on high street brands

Retirement savings plan and life保险

Full training and protective uniform

Cycle to Work scheme & volunteering

Flexible working and a dynamic team

Competitive pay

Job summary

Sodexo Ltd at Colchester Hospital is recruiting for a Retail/Host Relief role within the digital Kitchen Works Restaurant. You will help deliver high-quality food service to Trust colleagues, visitors and patients, maintaining a welcoming, hygienic environment and providing excellent customer care.

You will work across the retail kitchen, following food safety, infection control, PPE and COSHH requirements, with full training and opportunities to develop within a supportive team.

Qualifications

• Experience in catering settings such as kitchen or restaurant roles.
• Strong communication with colleagues and customers.
• Commitment to customer service and patient care.
• Aware of food safety and health and safety requirements.
• Ability to follow service standards and procedures.
• High personal hygiene and professional appearance.
• Flexible, team-focused attitude and willingness to train.

Responsibilities

• Prepare and build meals to customer specifications using portion-control guidance.
• Deliver friendly, professional service to colleagues, visitors and patients.
• Use digital screens and catering IT systems (training provided).
• Operate catering equipment safely (dishwashers, microwaves, fryers, ovens).
• Serve customers, handle cash and safeguard money.
• Monitor food temperatures and restock following stock-rotation procedures.
• Support stocktaking, ordering and hospitality tasks as needed.

Skills

Catering experience

Communication

Customer service

Food safety

Health and safety

Organised

Team player

Willing to train

Attention to detail

Education

NVQ Level 2 in Customer Service

Job description

Healthy outcomes start with positive patientexperiences.

• £12.92 per hour
• Location isColchester Hospital

Check your local transport links here:

Plan YourJourney | Traveline- the destination you should input is:CO45JL

Please take the time to read the attached jobdescription

Job Introduction

We are looking for a friendly and enthusiasticRetail/Host Reliefto join our dedicated catering team atColchester Hospital. You’ll help deliver an excellent food service withinthe digital Kitchen Works Restaurant, serving Trust colleagues, visitors andpatients. As an ambassador for the restaurant, you’ll play an important role increating a welcoming, clean and hygienic environment while providing a highstandard of customer care.

What you’ll do:

• Prepare and build meals to customer specifications, following portion-control guidance, cooking instructions and build cards.
• Deliver friendly and professional service to colleagues, visitors and patients.
• Use digital screens and catering IT systems, with full training provided.
• Operate catering equipment, including dishwashers, microwaves, hot-hold units, fryers and ovens.
• Serve customers, operate the cash register and maintain the security of money within the retail outlet.
• Monitor and record food temperatures accurately.
• Restock products and follow appropriate stock-rotation procedures.
• Support stocktaking, ordering and hospitality functions when required.
• Clear tables and maintain a clean, safe and hygienic dining environment.
• Complete routine cleaning duties and use cleaning materials and equipment safely in line with COSHH requirements.
• Work flexibly across different areas of the retail kitchen to support the wider team during busy service periods.
• Follow food safety, infection control, health and safety, confidentiality and PPE requirements.
• Attend team meetings and complete all required company and Trust training.
• Support the induction of new starters through the buddy programme.
• Promote a Zero Harm Mindset and report any safety concerns, accidents or near misses.

What you bring:

• Previous experience within a catering environment, such as working as a chef, cook or kitchen assistant.
• The ability to communicate confidently and professionally with people at all levels.
• A strong customer-service approach and willingness to assist patients, visitors and colleagues.
• Awareness of food safety and health and safety requirements.
• The ability to follow service standards, policies and procedures.
• High standards of personal hygiene.
• A positive, flexible and team-focused approach.
• The ability to remain organised and professional during busy trading periods.
• A willingness to complete any training required for the role.
• NVQ Level 2 in Customer Service.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Sodexo Disability, Ability network, So Together,Generations and Origins.